Returns & Exchanges
At Kinkly Shop, we want you to feel confident in your style, which is why we offer a 30-day return window for all unworn apparel with original tags attached. Please note that for hygiene reasons, intimate wear and accessories must remain in their original sealed packaging to be eligible for a refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging, ensuring all labels and tags are intact to qualify for a full reimbursement.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing